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TSO Certification Update, July 2022
Posted by Brandon Lackey on
The TSO certification of our product is on hold. Currently, we are not in a position to invest in what is an extremely costly and labor intensive process. My first priority is the health of the business, which is the hand that keeps getting forced. A TSO certification is meaningless if the company goes under. The simple truth is this, I still plan on working on it, but I do not know if or when it will be done. There are no guarantees as I am unable to see into the future at what hurdles will arise. I cannot give...
QC45 Echo Issue
Posted by Brandon Lackey on
We have received reports of customers hearing an "echo" in their sidetone audio (hearing your own voice in the headset). To date, the issue seems to affect about 10% of our customers with the QC45. After extensive testing and questioning of those who have experienced the issue, we have determined the issue is being caused by the Active Noise Reduction (ANR) of the QC45 conflicting with the sidetone provided by the aircraft. Unfortunately, because the issue is being caused by the headphones, there is nothing we can do to address it. However, the only thing affected is the quality of...
Price Increase
Posted by Brandon Lackey on
Unfortunately, the cost of manufacturing has gone up, both in labor costs as well as in raw materials. We have done our best to keep our prices the same, however, we are no longer able to do so and must raise our prices to match the increase cost of manufacturing. Our number one goal has been, and always will be, to produce the highest quality product at the lowest price possible. We appreciate everyone's understanding.
Bose QuietComfort 45 headphones (Updated 29 Apr)
Posted by Brandon Lackey on
(Update: 22 Apr 22) The HARMONY for BOSE QuietComfort 45 is ready to go and will be available for purchase on Tuesday, May 3rd at 4:00 MST (2200 UTC). Please check back on the website at that time. If you do not see the item available, refresh your browser window. We are not accepting pre-orders for this item. Purchases will be shipped in the order in which they are received. Selecting express shipping services will not move the order up in priority. We have enough stock on hand for our estimated demand and expect to have product shipped within 5...
Moving Production Capability In-House
Posted by Brandon Lackey on
I believe strongly in the old adage 'If you want something done right, you have to do it yourself.' To date, we have been bound to outside suppliers for the production of our custom molded assemblies (the headphone housing, plug ends, strain reliefs, etc). This increases the time and cost of development and has lead to production delays resulting in back-orders. I am proud to announce that we are moving a significant portion of our production in-house. This transition is coming from two major additions to our production line: High Resolution 3D Printers - utilizing industry leading chopped carbon fiber...